If you wish to return a gift arrangement, please do so within 21 days of when it was received. Item must be in its original packaging and in good condition.
Please contact our Customer Service Department at (800) 691-0059 and alert them to the pending return.
If you are a customer returning the gift arrangement, we will credit, exchange, or refund your total order, less shipping and handling each way.
If you are a recipient returning the gift arrangement, we will credit or exchange your total order, less shipping and handling each way.
For items which shipped for free, our shipping costs will be deducted from your credit, exchange or refund.
Please note, gift arrangements containing personalized items or perishable fresh fruit and cheeses cannot be returned. These products are covered under our Guarantee and will be replaced if they arrive damaged.